MPP/WAS

ADD/Manage MPP Error handlers via Avaya EPM

The MPP Error handlers are the flow file which will be used when MPP could not able to connect to IVR/WAS servers due to certain reasons. In such cases, we can control the call via using these error handler flow files which areADD AND MANAGE THE VXML ERROR HANDLER TO THE MPP configured in the Avaya EPM portal.

This document will guide the user to add and manage error event handlers in the EPM.