Issue Description: Trunk configured between Avaya CM and Media Server was going down intermittently, there was no network outage.
Components to Verify: Media Server log files – i.e. WebRTCServer.event.log file
Keywords to Search: “Too many open files” in WebRTCServer.event.log file
Troubleshooting: Verify total number of open files limit in Linux.
Command to verify: ulimit -a
- Login to Linux system with a user having root access rights.
Check Hard Limit in Linux: ulimit – Hn
Check Soft Limit in Linux: ulimit – Sn
- Set User level open File limits
Open file with the command: vi /etc/security/limits.conf
The lines you should add take the following parameters:
<domain> <type> <item> <value>
- Check weather details are added properly or not