a) Issue Description:
Batch Processor logs show the following error
ERROR PaymentReminderFileProcessorLogic.Logic.FileProcessingState.DataProcessStep - Exception while Processing:System.Net.WebException: Unable to connect to the remote server ---> System.Net.Sockets.SocketException: No connection could be made because the target machine actively refused it <ip>:<port>
BatchProcessor is not able to connect to TNotifier Service when processing a message to social media user
- Ensure TNotifier service is up and running. If not, start the TNotifier service and process the message again.
- Ensure the TNotifier API endpoint in Batch Processor config is mentioned correctly.
- Are Batch Processor and TNotifier running on different servers? if so, ensure port on which TNotifier is running is opened in its server firewall for inbound connections. Telnet to that server and port from different machine to verify.