There are 2 types of login in Autodialer. One is ACD & POM. The deciding factor is simple as explained below:
During login, the skills assigned for that agent will be checked by POM CTI Server. If the agent has got even 1 skill which has ‘out’ parameter in it then the login is done to POM and notified to POM. Else, agent will be logged in as an ACD agent.
Until and unless the skills are loaded in TMAC login will not be done.