Channels
- Voice - IVR Module
- Chat
Use Cases
- Can be activated while the customer is waiting in the Queue when the queue volume is huge
- Contact list will be part of call-back report
- Can also be assigned to agents using Tetherfi Preview Dialer
Channels
Use Cases
# | File Type | File Size | Download |
---|---|---|---|
1 | 2.16 MB | Tetherfi-CallBack-May2019 |